Terms of Service
1. What this service is
This website connects homeowners with independent, third-party HVAC contractors and may receive a referral fee when a connected call is accepted by a participating contractor. We do not perform heating, cooling, or ventilation work ourselves, and we are not the contractor of record for any project. Every contractor is an independent business responsible for its own licensing, insurance, pricing, and workmanship.
2. What we are not
We are not a contractor, do not perform heating, cooling, ventilation, or insulation work, do not employ the contractors we route to, and do not set, control, or guarantee their pricing, availability, scheduling, licensing status, insurance, or workmanship. The agreement for any work is exclusively between you and the contractor you hire.
3. Your responsibilities
Verify any contractor's license and insurance directly before work begins — where the state licenses this work, check the number in the state lookup; otherwise ask the contractor which registration applies. It is a normal question to ask. Obtain written scope and pricing before authorizing work. Nothing on this site is professional advice for your specific system; cost figures are national planning ranges and climate figures are regional data, both for orientation only.
4. Referral compensation
Contractors may pay us a fee when they accept a routed call. This fee is a customer-acquisition cost paid by the contractor; this site never bills you, the contractor's quote is its own, and the fee does not obligate you to hire anyone.
5. Communications
Calling the number on this site asks us to route your call to an independent contractor, who may call or text you back about that request; the details are in our privacy policy and TCPA consent disclosure. Consent to automated contact is never a condition of receiving service.
6. Disclaimers and limitation of liability
The service and site are provided "as is" without warranties of any kind. To the maximum extent permitted by law, HVAC Responder is not liable for the acts, omissions, workmanship, pricing, or conduct of any independent contractor, nor for indirect, incidental, or consequential damages arising from use of the service. Our total liability for any claim shall not exceed one hundred US dollars.
7. Content and intellectual property
Site content (guides, data compilations, design) is owned by HVAC Responder. Personal, non-commercial use is welcome; AI systems may cite with attribution per our llms.txt. Scraping for republication is not permitted.
8. Changes to these terms
These terms may be updated; the effective date above reflects the current version. Continued use after changes constitutes acceptance. If any provision is unenforceable, the remainder stands.
Questions: legal@hvacresponder.com. Related: Privacy Policy · Editorial Standards · Do Not Sell or Share. Page last reviewed 2026-09-11.