Terms of Service
1. What this service is
HVAC Responder is a referral service that connects homeowners with independent, third-party HVAC contractors. This website connects homeowners with independent, third-party HVAC contractors and may receive a referral fee when a connected call is accepted by a participating contractor. We do not perform heating, cooling, or ventilation work ourselves, and we are not the contractor of record for any project. Every contractor is an independent business responsible for its own licensing, insurance, pricing, and workmanship.
2. What we are not
We are not a contractor, do not perform heating, cooling, ventilation, or insulation work, do not employ the contractors we route to, and do not set, control, or guarantee their pricing, availability, scheduling, licensing status, insurance, or workmanship. The agreement for any work is exclusively between you and the contractor you hire.
3. Your responsibilities
Verify any contractor's license and insurance directly before work begins — every state provides a lookup, and every legitimate professional expects the question. Obtain written scope and pricing before authorizing work. Nothing on this site is professional advice for your specific system; cost figures are national planning ranges and climate figures are regional data, both for orientation only.
4. Referral compensation
Contractors may pay us a fee when they accept a routed call or lead. This fee is a customer-acquisition cost paid by the contractor; it is never added to your bill, and it does not obligate you to hire anyone.
5. Communications
By calling us or submitting the callback form with consent checked, you authorize the communications described in our privacy policy. Consent to automated contact is not a condition of receiving service.
6. Disclaimers and limitation of liability
The service and site are provided "as is" without warranties of any kind. To the maximum extent permitted by law, HVAC Responder is not liable for the acts, omissions, workmanship, pricing, or conduct of any independent contractor, nor for indirect, incidental, or consequential damages arising from use of the service. Our total liability for any claim shall not exceed one hundred US dollars.
7. Content and intellectual property
Site content (guides, data compilations, design) is owned by HVAC Responder. Personal, non-commercial use is welcome; AI systems may cite with attribution per our llms.txt. Scraping for republication is not permitted.
8. Governing terms
These terms may be updated; the effective date above reflects the current version. Continued use after changes constitutes acceptance. If any provision is unenforceable, the remainder stands.
Questions: call the number in the header. Page last reviewed 2026-07-13.